Outlook 2000: Level 2

Course description

Overview: Students will learn how to sort, filter, and group items; use and create Outlook templates and forms; and share information by using public folders and Net Folders. Students will also learn how to share and fax contacts, automatically record activities in the Journal, and customize the Outlook environment.

Prerequisites: Outlook 2000: Level 1, or equivalent knowledge.

Performance-based objectives

Lesson objectives help students become comfortable with the course, and also provide a means to evaluate learning. Upon successful completion of this course, students will be able to:

• Manage and arrange Outlook items by sorting, filtering, and using the Advanced Find feature; by displaying custom views; and by creating custom forms.
• Customize the Outlook environment by creating custom toolbars & menu items to add to the Outlook Bar.
• Communicate with contacts by sending faxes, share contacts with other users, automatically record items associated with contacts in the Journal by setting options in the Options dialog box, and organize contacts and notes.
• Create and use templates and forms.
• Integrate Outlook 2000 with Office applications by importing and exporting Office documents, creating an Office document in Outlook, and sending an Outlook message from Office applications.
• Share information with other Outlook users by creating, replying to, and editing posts in public folders; creating and posting to Net Folders; and granting other Outlook users folder permissions.
• Investigate Internet and remote mail features by accessing Internet Explorer from Outlook, creating Outlook items in Internet Explorer, creating messages in HTML format, adding hyperlinks, and discussing Microsoft NetMeeting, the Outlook Newsreader, and remote mail options.

Course Content

Lesson 1: Arranging messages and using forms

Sorting, finding, and filtering messages

Setting rules in a folder by using the Rules Wizard

Working with views

Lesson 2: Customizing the Outlook environment

Customizing the Outlook Bar

Customizing menus and toolbars

Lesson 3: Working with contacts, the Journal, and notes

Sharing contact information

Contact activity tracking

Overview of the Outlook Journal

Using the Notes feature

Lesson 4: Using templates and forms

Using templates and forms

Creating custom forms

Lesson 5: Integrating Outlook components and Office applications

Integrating Outlook components

Importing and exporting data from Office applications

Integrating Office documents and Outlook

Lesson 6: Sharing information by using folders

Overview of public folders

Overview of Net Folders

Working with permissions

Lesson 7: Internet options

Internet Explorer 5.0 integration

Folder home pages

Creating a message in HTML mail format and inserting a hyperlink

Communicating on the Internet with NetMeeting