Outlook 2003: Level 2

 Course Description

Overview: Students will customize their environment, calendar, and mail messages to meet their specific needs as well as track, share, assign, and quickly locate various Outlook items.

Prerequisites: Windows 2000 or Windows XP; Outlook 2003: Level 1, or equivalent knowledge.

 

Performance-Based Objectives

Upon successful completion of this course, students will be able to:

• track work activities using the Outlook Journal.
• customize the calendar by setting various calendar options.
• modify message options.
• make folder information available to other Outlook users.
• assign and track tasks.
• customize the Outlook environment.
• sort, find and color-code items in your mailbox and calendar.

Course Content

Lesson 1: Tracking Work Activities Using the Journal

Record a Journal Entry Automatically

Manually Record a Journal Entry

Modify a Journal Entry

Lesson 2: Setting Calendar Options

Set Work Days and Times

Display Other Time Zones

Set Free/Busy Options

Lesson 3: Setting Message Options

Modify Message Settings

Modify Delivery Options

Modify Message Formats

Notify Others that You will be Out of the Office

Create and Modify a Distribution List

Insert a Hyperlink

Lesson 4: Sharing Folder Information

Specify Folder Permissions

Access Another User's Folder

Delegate Access To Folders

Lesson 5: Managing Tasks

Assign a Task

Reply to a Task Request

Send a Task Update

Track Assigned Tasks

Lesson 6: Customizing Outlook

Customize the Toolbar

Create a New Toolbar

Customize the Menu

Create a Folder Home Page

Lesson 7: Locating Outlook Items

Sort Messages Using Multiple Criteria

Find Messages

Find Messages Using Multiple Criteria

Filter Messages

Organize Messages

Manage Junk Email

Appendix A: Using Public Folders