Outlook 2002 : Level 2

Course Description

Overview:   Students will use more advanced Microsoft Outlook 2002 features including customizing your messages, organizing your mailbox, coordinating schedules, saving and archiving mail, and sharing Outlook data.

Prerequisites: Windows 2000: Introduction; Outlook 2002: Level 1 or equivalent knowledge.

Performance-Based Objectives

Lesson objectives help students become comfortable with the course, and also provide a means to evaluate learning. Upon successful completion of this course, students will be able to:

• create and use message stationery, modify message and delivery settings, and program Outlook to send messages on your behalf while you are out of the office.
• share contact information with other users, export contact lists, link items to a contact, forward a note to a contact, and create and use a distribution list.
• delegate a task, reply to a task request, specify settings for tracking assigned tasks, track assigned tasks, and share task information with other users.
• sort, organize, and search for specific messages in your mailbox, and use color-coding to help items in your mailbox and calendar stand out.
• modify the Outlook environment, including menus, toolbars, views, and default settings.
• access another person's Outlook folders, save your calendar as a web page, and create a public folder.
• save messages, open another Office document within Outlook, archive messages, and clean up your mailbox.

Course Content

Lesson 1: Customizing Your Mail

Use Message Stationery

Create Custom Stationery

Modify Message Formats

Modify Message Settings

Modify Delivery Options

Notify Others That You Will Be Out Of Office

Lesson 2: Working With Contacts

Share Contacts With Other Users

Export Contact Lists

Link Items To A Contact

Forward Note To Contact

Create a Distribution List

Lesson 3: Managing Your Work

Assign a Task

Reply to a Task Request

Send a Task Update

Specify Default Settings for Tracking AssignedTasks

Track Assigned Tasks

Share Task Information With Other Users

Lesson 4: Organizing Your Mailbox and Calendar

Ways to Organize Outlook Items

Sort Messages Using Multiple Criteria

Assign Messages To Categories

Group Messages

Filter Messages

Organize Messages By Using Colors

Find Specified Messages

Manage Messages with Rules

Apply Conditional Formats to Calendar Appointments

Lesson 5: Customizing Outlook

Customize the Toolbar

Create a New Toolbar

Customize the Menu

Create Shortcuts

Create Custom Views

Customize Outlook Today

Specify AutoCorrect Settings

Change the Office Assistant Settings

Display an Additional Time Zone

Lesson 6: Sharing Outlook Information

Specify Folder Permissions

Delegate Access to Folders

Access Another User's Folders

Save a Calendar as a Web Page

Create a Public Folder

Post to a Public Folder

Lesson 7: Saving and Archiving Mail

Save Messages in Alternate File Formats

Create Office Documents from within Outlook

Archive Messages Manually

Archive Messages Automatically

Protect Personal Folders

Use Mailbox Cleanup